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Connecting You to Resources – COVID-19

PerformCare resources

Our Member Services staff is here to serve you and to answer your questions 24 hours a day, seven days a week. Call anytime at the phone number for your county listed below.

Cumberland-Perry, Dauphin, Lancaster, and Lebanon counties

  • Member Services: 1-888-722-8646
  • Member Services TTY: 1-800-654-5984 or PA Relay 711

Franklin and Fulton counties

  • Member Services (Franklin-Fulton): 1-866-773-7917
  • Member Services TTY: 1-800-654-5984 or PA Relay 711

General resources

Food resources

Mental health resources

COVID-19 can cause stress and anxiety for you and your loved ones. During this period of social isolation, maintain ties with friends and family by talking on the phone or via video chat. Get support from either of these resources:

  • Mental Health/Warmline
    This 24/7 mental health and crisis support line can help you deal with anxiety or other difficult emotions. You will be able to speak with staff who will listen, assess your needs, and refer you to local supports and professionals as needed. The Mental Health Support Line can be reached toll-free, 24/7 at 1-855-284-2494.
  • Crisis text line
    Feeling anxious about the coronavirus?: Text HOME to 741741.

For more tips on managing anxiety and stress, visit:

Additional phone numbers for support:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • Nacional de Prevención del Suicidio: 1-888-628-9454
  • Veteran Crisis Line: 1-800-273-TALK (8255)
  • Disaster Distress Helpline: 1-800-985-5990
  • Get Help Now Hotline (for substance use disorders): 1-800-662-4357
  • United Way of Pennsylvania: Text your ZIP code to 898211 for resources and information in your community.

County resources

Cumberland County

Dauphin County

Franklin and Fulton counties

  • Franklin County COVID-19 Resource Guide (PDF)
  • The Fulton County Food Basket
  • MHA of Franklin and Fulton Counties HelpLine
    Just feeling anxious? Need reassurance? Call the HelpLine at 1-717-264-2916. It is staffed by trained certified peer specialists and call specialists.
  • MHA Senior Reach
    Senior Reach helps to connect seniors to others as a powerful means of reducing stress and preventing loneliness and depression. Prior consent required. For more information, contact 1-717-264-4301.

Lancaster County

Lebanon County

Lebanon School District is offering free lunch and snacks to students. Contact the Food Service Department at 1-717-270-6739 or kedinger@lebanon.k12.pa.us.

Perry County

Perry County Literacy Council is providing social services by telephone and has a system for providing physical resources (gas cards, etc.). Adult Education continues through distance learning.

Head Start Family Support Specialists continue to be available to the families served.

Children and Youth continues family preservation efforts.

All school districts are distributing food for students.

Information on waivers for child care centers that serve families of essential personnel:

  • Childcare providers who take care of children whose parents are still working and considered essential are eligible to turn in a waiver to the state to stay open amidst the closures.
  • There is no fee for the waiver.
  • The process is simple, just send an e-mail to RA-PWDRACERT@pa.gov. Make sure the subject line reads “Waiver Request – [insert county name]”.
  • In the body of your email, state your center name and a contact person.
  • Also include the number of children you take care of whose parents are still working due to being in an essential field.