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Care Management Services

PerformCare’s care managers help us provide the best care for our members. Care managers work with adults and children. They also work with therapists, doctors, social workers, and others involved in a member’s care.

What do care managers do?

Care managers aren’t just in charge of managing care for members. They make sure the members are getting the services that fit their needs. They make sure that members get the right kind and right amount of care. At times, they may call the member to talk about how things are going.

If you feel you would benefit from care management, use this secure form to contact a care manager. Your safe and secure email will go to a care manager. Please note: This email box is not monitored 24 hours a day, but you should receive a response within three business days.

If you or your family member is in an emergency situation — particularly one involving risk of harm to self or others — please call 911, or go directly to an emergency room for assistance.

If you are deaf or hard of hearing, please note this in the comment section of your email so the care manager can use the PA Relay when they call you.

If you or your family member needs an interpreter, please also note this and the language the member speaks in the comment box.

Request a care manager

Do you feel you would benefit from care management? Use this secure form to contact a care manager.

If you are deaf or hard of hearing, please let us know in the comment section of the email. The care manager can use the PA Relay when they call you.

If you or your family member needs an interpreter, please note this and the language the member speaks in the comment box.

In cases of emergency

This email box is not monitored 24 hours a day. If you or your family member is in an emergency situation, call 911 or go directly to an emergency room for assistance.