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Critical Incident Reporting

A critical incident is an unexpected and undesirable event that has an adverse impact on the outcome of care that occurs during a member’s term of care funded through PerformCare.

The submission of critical incident reports (PDF) by providers is an important ongoing monitoring tool to assess network and case-specific member safety issues.

PerformCare Policy QI-CIR-001 Critical Incident Reporting (PDF) includes additional information.

Report forms

Critical Incident Report (CIR) categories