Critical Incident Reporting
A critical incident is an unexpected and undesirable event that has an adverse impact on the outcome of care that occurs during a member’s term of care funded through PerformCare.
The submission of critical incident reports (PDF) by providers is an important ongoing monitoring tool to assess network and case-specific member safety issues.
PerformCare Policy QI-CIR-001 Critical Incident Reporting (PDF) includes additional information.
- Critical Incident Report (PDF)