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For Assistance - 24 Hours a Day - 7 Days a Week: Please view our member contact information

Care management referrals

PerformCare welcomes providers to refer members for additional support from PerformCare clinical care managers. Care management programs link members with PerformCare clinical care managers who assist members with coordinating care and linking to services that best meet their needs.

If you have a member who is struggling to connect with PerformCare services or who you feel would benefit from additional support from PerformCare clinical care managers, please use the secure contact form to refer the member to the care management programs.

This email box is not monitored 24 hours a day, but the care manager will contact the member within 3 business days. If the member is deaf or hard of hearing, please place this information in the comment section of the email so the care manager can use the PA Relay when they call the member. If the member requires an interpreter, please note this and the language the member speaks in the comment box.

If you have a member who is struggling to connect with PerformCare services or whom you feel would benefit from additional support from PerformCare clinical care managers, please use the secure contact form to refer the member to the care management programs.