Paper Claims Submission

  • Contact the claims help desk at 1-888-700-7370, option 1, 8 a.m. – 4:30 p.m., Monday – Friday, if you need assistance with your paper claims submission.
  • For information about the CMS 1500 and UB-04 forms, visit or

Paper billing address

Submit all paper claims to:

PerformCare of Pennsylvania
P.O. Box 7308
London, KY 40742

PerformCare recommends that providers mail claims by certified mail. Note that since the mailing address is a P.O. Box, FedEx and UPS are not accepted.

Read our paper claims submission FAQ for more information.