Care Coordination
Care coordination between two or more providers is essential for good member care and continuous treatment. Every year, PerformCare surveys providers to monitor and improve the continuity and coordination of the care our members receive.
Providers are asked to provide PerformCare feedback on:
- How they or other providers are jointly working to coordinate member treatment
- Whether key member health information is shared with other providers
- How discharge plans are shared among providers
- If providers are reaching out to PerformCare when they are aware of barriers in treatment
Good communication with providers is the foundation of meeting our members' needs, especially during transitions. Effective collaboration positively impacts our members' recovery and is the key to keeping them stable and in their communities.
The 2024 Care Coordination Survey is now available.
When filling out the survey, let your 2024 experiences direct your selections. Select the link for the level(s) of care you provide. If you have multiple offices and addresses, more than one staff member from your agency is encouraged to complete this survey. Results will be posted later this spring.
- Mental health inpatient
- Substance use inpatient (3.5, 3.7, 4)
- Family-based mental health services
- Intensive behavioral health services
- Mental health child and adolescent residential treatment
- Mental health and substance use intensive outpatient and partial hospitalization programs