Resources and Information

Need a form? Have a frequently asked question? Want to read about our policies or compliance initiatives? Use this section to view our provider-centric resources and information.

• Behavioral health topics
  Find guides, resources, and tools to help you better serve members and stay informed about the latest integrated health solutions.
• Complaints and grievances
• Connecting physical health and behavioral health
• Contacts: Network operations and credentialing
• Forms
• Fraud, waste, and abuse
• Medical necessity criteria:
• Appendix S (PDF)
• Appendix T (PDF)
• NaviNet
• Policies and notices
• Provider credentialing rights