Outpatient Open Access

Open access means that a provider of either substance use or mental health services has walk-in availability on a first-come, first-served basis, so that scheduling an appointment is not needed. Generally this appointment includes an intake (information gathering), and then either an initial appointment with a therapist or scheduling for therapy.

In some cases an appointment with a psychiatrist may be scheduled following the intake, but this is not a guarantee, and not all providers offer psychiatry as part of open access. Open access is different than traditional outpatient treatment, where there is an appointment time to see a therapist or psychiatrist.

If immediate medication refills are needed, open access is not the appropriate appointment for having this need met. For members who need prescriptions for medications, we encourage collaboration with other treatment team members (such as a case manager) to ensure that members can receive medications in a timely fashion. If immediate assistance with obtaining medications is necessary, please contact Member Services for support.

If you are interested in pursuing open access, PerformCare encourages you to contact the provider of your choice below to confirm the locations, days, and hours they are offering open access services because this information is subject to change. You should also ask what information should be taken to the appointment (generally this would include insurance cards, medication lists, and recent treatment information).

Open access providers

Addiction Recovery Systems (ARS) of Camp Hill (substance use services):

• 1-717-761-4500 (Monday – Friday, 6 a.m. – 11 a.m.)

Berks Counseling Center (mental health and substance use services):

• 1-610-373-4281 (Monday – Thursday, 8 a.m. – 5:30 p.m., Friday, 8 a.m. – 2 p.m.)

Gaudenzia in Dauphin County (substance use services):

• 1-833-976-4357 (Tuesday and Wednesday, 9 a.m. – 3 p.m.)

Merakey in Dauphin and Cumberland counties (mental health services):

• 1-717-238-7662 ext. 201 or 204 for information (Dauphin County)
• 1-717-243-6033 ext. 201 or 204 for information (Cumberland County)
• Tuesday and Thursday, office opens at 8 a.m. for first-come, first-served — one open access spot available each day

Merakey Stevens Center in Cumberland County (mental health services):

• 1-717-243-6033 — press 0 and ask to speak to Intake (Tuesday, first-come, first- served)

Miller Psychological Services in Franklin and Fulton counties (mental health services):

• 1-717-377-6885 (Monday, Wednesday, Thursday, and Friday, noon – 5 p.m.)

Peter J. Behrens in Northampton County (mental health services):

• 1-610-865-7777 (Tuesday and Thursday, 10 a.m. –2 p.m.)

Pyramid Healthcare in Franklin County (both substance use and mental health services):

• 1-717-261-9100 (Monday, 11 a.m. – 3 p.m., and Thursday, 10 a.m. – 3 p.m.)
• 1-717-809-2088 (Monday – Thursday, 8:30 a.m. – 5 p.m., and Friday, 8:30 a.m. – 2 p.m., evenings by appointment only)

Pyramid Healthcare in Lehigh and Northampton Counties (substance use services):

• 1-610-434-1126, ext. 3500 (Monday – Thursday, 8 a.m. – 2 p.m.)

Pyramid Healthcare in Allegheny County (substance use services):

• 1-888-694-9996 (Monday – Friday, 8:30 a.m. – 2 p.m.)

TrueNorth Wellness in Dauphin and Fulton counties (mental health and substance use services):

• 1-717-632-4900, ext. 1475 — clients must preregister with the preregistration department

Mental health therapy open access

• 5351C Jaycee Avenue, Suite 1, Harrisburg, PA 17112
• Thursday, 11:30 a.m. – 2:30 p.m.  
• 119 Lincoln Way West, McConnellsburg, PA 17233
• Thursday, 11 a.m. – noon
• 625 W. Elm Avenue, Hanover, PA 17331
• Tuesday, 8:30 a.m. – 11:30 a.m., and Thursday, 8:30 a.m. – 10:30 a.m.  
• 1195 Roosevelt Avenue, York, PA 17404
• Tuesday, 10:30 a.m. – 1:30 p.m.  
• 44 S. Franklin Street, Gettysburg, PA 17325
• Wednesday, 8:30 a.m. – 10:30 a.m.  
• 73 E. Forrest Avenue, Suite 340, Shrewsbury, PA 17361
• Tuesday, 11:30 a.m.

Substance use treatment open access