HealthChoices Program Provider Resources
The five Pennsylvania Behavioral Health Managed Care Organizations and Primary Contractors formed a workgroup to ensure consistency and standardization of communication with providers where possible. Providers were invited as key stakeholders to contribute their experiences as we explored possible interventions. The workgroup determined that providers had varied levels of understanding of the Pennsylvania HealthChoices Program. The workgroup created products to help the provider community improve their understanding of some foundational concepts of the HealthChoices Behavioral Health Program. Group members felt strongly that understanding how Behavioral Health Managed Care Organizations and Primary Contractors worked together would provide insight into their relationships with both and ultimately help everyone to succeed in the collaborative effort to provide care for persons in need.