Quality Improvement

PerformCare takes quality improvement (QI) seriously. We've implemented extensive QI initiatives, including a QI program, advisory committee, regulations, and other programs to ensure quality service and care.

QI tools

• Care coordination

• Clinical practice guidelines

• Critical incident reporting

• Integrated care plan program

• Medication toolkit (PDF)

• Non-incentive programs

• Provider advisory committee

• Provider profiling

• QI program

• Restraint and seclusion monitoring

• Satisfaction surveys

• Treatment record review

QI training

• Part 1: Introduction to Quality Improvement (PDF)

• Part 2: Continuous Quality Improvement (PDF)

• Part 3: Writing Quality Improvement Plans and Corrective Action Plans (PDF)

QI contact information

PerformCare
8040 Carlson Road
Harrisburg, PA 17112
1-888-700-7030