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Quality Improvement (QI) Program

PerformCare takes quality improvement (QI) seriously. We've implemented extensive QI initiatives, including a QI program, advisory committee, regulations and other programs to ensure quality service and care.

Community Data Roundtable

• BHSSBC provider dashboard

QI tools

• Care coordination
• Clinical practice guidelines

• Critical incident reporting

• Integrated Care Plan Program

• Medication toolkit (PDF)

• Non-incentive programs

• Provider advisory committee

• Provider profiling

• Quality improvement program

• Satisfaction surveys

• Treatment record review

• Restraint and seclusion monitoring

QI training

• Part 1: Introduction to Quality Improvement (PDF)

• Part 2: Continuous Quality Improvement (PDF)

• Part 3: Writing Quality Improvement Plans and Corrective Actions Plans (PDF)

QI contact information

PerformCare
8040 Carlson Road
Harrisburg, PA 17112
1-717-671-6500