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Member Contact Information

HealthChoices program

Capital Area (Cumberland, Dauphin, Lancaster, Lebanon, and Perry counties)

  • Member Services: 1-888-722-8646 (TTY 1-800-654-5984) or PA Relay 711.
  • Consumer and Family Affairs: 1-717-671-6541.

NorthCentral Region (Franklin and Fulton counties)

  • Member Services for Franklin and Fulton counties: 1-866-773-7917 (TTY 1-800-654-5984) or PA Relay 711.

Employee Assistance Program or other commercial programs

  • Member Services and claims: Use the contact information on the back of the member's insurance card.