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For Assistance - 24 Hours a Day - 7 Days a Week: Please view our member contact information

Member contact information

HealthChoices program

Capital Area (Cumberland-Perry, Dauphin, Lancaster, and Lebanon Counties)

  • Member Services: 1-888-722-8646
  • Member Services TTY/TDD: 1-800-654-5984 or PA Relay 711
  • Consumer and Family Affairs: 1-717-671-6541

NorthCentral (Bedford-Somerset and Franklin-Fulton Counties)

  • Member Services Bedford-Somerset: 1-866-773-7891
  • Member Services Franklin-Fulton: 1-866-773-7917
  • Member Services TTY/TDD: 1-800-654-5984 or PA Relay 711

Employee Assistance Program or other commercial programs

  • Member Services and Claims: use the contact information provided on the back of the member's insurance card